We are now Agilent!

The Agilent and BioTek teams are excited that, as of December 1, 2021, BioTek is now operating as Agilent.  Effectively, all BioTek products have been added to the Agilent product portfolio and all orders and requests for service will go through Agilent. 

With this transition, the Customer Resource Center capabilities are now available on Agilent.com, under “Account”.  

  • If you were a previous user, we have proactively created an Agilent.com user login on your behalf.  An automated email sharing the details and request to change your password was sent out on November 12th. This link expires within 7 days. To trigger an additional activation email, click on “Forgot password” within the login screen. 
  • To activate an account on Agilent.com, simply click here to create your account and unlock benefits such as:
    • Creating and redeeming quotes  

    • Accessing all your records in one place and track your order history  

    • Buying supplies and accessories online  

    • Reviewing your service plans for instruments  

    • Renewing expiring service plans or warranties 

    • Requesting service

Please note, to ensure the security of sensitive information, the email address associated to your account must use a company email domain and address. The use of a public domain (generic) email address as their log in will have limited visibility to the capabilities noted above.  




The Agilent Account Dashboard

Your Agilent account interface is more streamlined and user-friendly than ever. Now, you can review invoices and service plans, track orders, and more all in one place.​ 

Access your Agilent account dashboard any time, anywhere, from your computer, tablet, or mobile device.