product design

Contact Us

Sales & customer
care

For pricing, to place and order, or for general questions.


(888) 451-5171

(802) 655-4740


bio.customercare@agilent.com


Request support using an online form.

Service & Technical
Assistance

For technical product support or to request service.

(888) 451-5171 option 3

(802) 655-4740


bio.tac@agilent.com


Request support using an online form.

Customer resource
center

Access BioTek’s Customer Resource Center to search frequently asked questions and discussions. Customers can login to download user manuals and software, and view order or product information specific to you!

Direct Offices

BioTek U.S. - World Headquarters

  • P.O. Box 998, Highland Park
    Shipping Address: 100 Tigan Street
    Winooski, VT 05404
    United States

    Phone: (888) 451-5171
    Fax: (802) 655-7941
    Contact: Customer Care
    Email: bio.customercare@agilent.com
    Website: https://www.biotek.com

    About the Team

    USABioTek’s world headquarters including manufacturing, marketing, research & development, scientific applications and service are located in beautiful northern Vermont, USA.



     

    BioTek U.S. - World Headquarters
     
BioTek China - Beijing Office
  • Agilent Technology (China) Limited Company
    No.3 North Wangjing Road
    Chaoyang District
    Beijing City
    P.R. China 100102

    Phone: +86 (10) 86379100
    Contact: Dongping Guo
    Email: bio.infochina@agilent.com
    Website: https://www.biotekchina.com.cn

    About the Team

    BioTek ChinaBioTek China in Beijing provides our complete line of high quality, innovative life science instrumentation direct in China. We are committed to providing our customers with superior customer service and support. Contact us today so that we can personally assist you with your instrumentation needs.
     

    Meet the Team

    团队风采
     
BioTek China - Guangzhou Office
  • Room 1403,68 Huacheng Avenue
    Zhujiang New Town, Tianhe District, Guangzhou
    Guangdong, P. R. China 510623

    Phone: +86 020 3885 6316
    Contact: Danny Luo
    Email: bio.infochina@agilent.com
    Website: https://www.biotekchina.com.cn

    About the Team

    BioTek ChinaBioTek China in Guangzhou provides our complete line of high quality, innovative life instrumentation direct in China. We are committed to providing our customers with superior customer service and support. Contact us today so that we can personally assist you with your instrumentation needs.

    Meet the Team

    团队风采
     
BioTek China - Shanghai Office
  • Room 505, Tower B, Kaixin International Plaza
    1299 Zhangheng Road, Pudong New District
    Shanghai 201203, P.R. China

    Phone: +86 (021) 50435800
    Contact: Danny Luo
    Email: bio.infochina@agilent.com
    Website: https://www.biotekchina.com.cn

    About the Team

    ChinaBioTek China in Shanghai provides our complete line of high quality, life science instrumentation direct in China. We are committed to providing our customers with superior customer service and support. Contact us today so that we can personally assist you with your instrumentation needs.
     

    Meet the Team

    团队风采
     
BioTek France
  • Bureau de liaison France
    50 avenue d'Alsace
    68025 Colmar Cedex
    France

    Phone: +33 (0) 389206329
    Fax: +33 (0) 389204379
    Contact: Muriel Humbrecht
    Email: bio-fr.info@agilent.com
    Website: https://www.biotek.fr

    About the Team

    BioTek FranceBioTek France provides our complete line of high quality, innovative life science instrumentation direct in France. We are committed to providing our customers with superior customer service and support. Contact us today so that we can personally assist you with your instrumentation needs.
     

    Meet the Team

    Rencontrez l' équipe BioTek France
     
BioTek Germany - European Coordination Center
  • Kocherwaldstr. 34
    D-74177 Bad Friedrichshall
    Germany

    Phone: +49 (0) 71369680
    Fax: +49 (0) 7136968111
    Contact: Customer Service
    Email: bio-de.info@agilent.com
    Website: https://www.biotek.de

    About the Team

    Meet the BioTek Germany TeamBioTek Germany provides our complete line of high quality, innovative life science instrumentation direct in Germany. We are committed to providing our customers with superior customer service and support. Contact us today so that we can personally assist you with your instrumentation needs.


    Meet the Team

    Lernen Sie unser Team kennen
     
BioTek Japan
  • 8F Andoh Building
    2-7-1 Taito, Taito-ku
    Tokyo 110-0016
    Japan

    Phone: +81 (0)3 5812 8109
    Fax: +81 (0)3 5812 8115
    Contact: Satoshi Sagara
    Email: bio.infojapan@agilent.com
    Website: https://www.biotek.jp

    About the Team

    BioTek Japan

    BioTek Japan provides our complete line of high quality, innovative life science instrumentation direct in Japan. We are committed to providing our customers with superior customer service and support. Contact us today so that we can personally assist you with your instrumentation needs.
     

    Meet the BioTek Japan Team
     
Agilent Technologies Korea Ltd.
  • A+ Asset Tower 11F, 369 Gangnam-daero
    Seocho-gu, Seoul, 06621
    Republic of Korea

    Phone: +82-(0)2-2193-0566
    Fax: +82-(0)2-2194-9583
    Contact: Yunki Kyung
    Email: bio-kr.korea@agilent.com

    About the Team

    BioTek KoreaBioTek South Korea provides our complete line of high quality, innovative life science instrumentation direct in South Korea. We are committed to providing our customers with superior customer service and support. Contact us today so that we can personally assist you with your instrumentation needs.

    Meet the BioTek South Korea Team


    한국팀을 만나보세요.
     
BioTek Switzerland
Agilent Technologies Taiwan Ltd.
  • 2F., No.20, Gaoshuang Rd., Pingzhen Dist., Taoyuan City 32450, Taiwan

    Phone: +886-(0)3-4959883
    Fax: +886-(0)3-4959885
    Contact: Yunki Kyung
    Email: bio.infotaiwan@agilent.com

    About the Team

    BioTek Taiwan

    BioTek Taiwan provides our complete line of high quality, innovative life science instrumentation direct in Taiwan. We are committed to providing our customers with superior customer service and support. Contact us today so that we can personally assist you with your instrumentation needs.
     

    Meet the BioTek Taiwan Team
     
Agilent Technologies LDA UK Ltd
  • Spectrum Building
    Becquerel Avenue
    Harwell
    Oxfordshire
    OX11 0RA
    United Kingdom

    Phone: +44 (1865) 291480
    Contact: Dominic Herring
    Email: bio.infouk@agilent.com
    Website: https://www.biotek.com/

    About the Team

    UKBioTek UK provides our complete line of high quality, innovative life science instrumentation direct in UK. We are committed to providing our customers with superior customer service and support. Contact us today so that we can personally assist you with your instrumentation needs.


    Meet the Team
     

Map of BioTek's offices