News

News

BioTek Announces Expanded Service Program

April 13, 2005

Bio-Tek Instruments is pleased to announce the availability of Field Service in select U.S. regions. In addition to its extensive line of microplate instrumentation and software, Bio-Tek is expanding its after-sales services to address varying product usage and application requirements.

Bio-Tek’s extended Service program includes general repair service, as well as preventative maintenance, installation qualification and operational qualification performed at the customer site. On-site Training Programs are available to train users on proper product usage and maintenance and can be customized to any level or type of user.

Post Warranty Service Agreements including (annual) preventative maintenance and repair service are available for both Depot (Factory) and Field (on-site) Service.

For further details about Bio-Tek’s Service and Support, visit www.biotek.com/service, or download a Service & Support brochure.

Bio-Tek Instruments, Inc., headquartered in Winooski, VT, is a worldwide leader in the design, manufacture, and sale of bioanalytical instrumentation and software. Bio-Tek’s instrumentation is used worldwide to accelerate the drug discovery process, to advance discoveries in genomic, proteomics, and to aid in the advancement of life science research.
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