Careers

1. Basic Function

  • The primary function of the FAS is to provide on-site application & technical assistance to our customers and field sales team, including assisting with the installation of BioTek products, and conducting training to end-users on the proper use of the instrumentation and software, both pre and post-sale.  
  • The FAS will also be called on to troubleshoot diverse/complex application & technical issues to support customers during the use of the equipment, and may also be asked to provide assistance to our field service team.


2. Duties and Responsibilities

  • Develop expert level skills on BioTek’s instrumentation and software products, plus associated reader applications; staying current on new assays and products.
  • Provide customer demonstrations on difficult applications, or where lengthy on-site data collection is required.
  • Work with designated sales reps to provide follow-on product and application training. This training to occur in the field.
  • Installation of BioTek products including proper set-up within the lab/work environment and ensuring instrumentation and/or software is operating properly to the product specifications.
  • Training customers on the complex functionality of instruments and software.
  • Performing on-site qualifications of BioTek products.
  • Phone, email and/or web/video conferencing support for customers and sales reps for product and applications support.
  • Work with interested customers in generating data for Application Notes on new or emerging applications.
  • Interact with field-based application specialists from reagent and kit companies.
  • Assist sales team at vendor trade shows
  • Prepare frequent reports, using our CRM system regarding field reports, customer information updates etc.


3. Qualifications, Skills and Experience

  • Candidates should possess one of the three attributes:
    • PhD in life sciences plus lab experience
    • Masters degree in life sciences plus 3 years’ experience in HTS/HCS type lab or imaging core facility
    • Bachelor’s degree and 5 years’ experience within an HTS/HCS type lab, imaging core facility, or laboratory support situation
  • Moderate to excellent knowledge of fluorescent imaging, widefield and/or confocal microscopy.
  • Moderate to excellent knowledge of Absorbance, Luminescence and Fluorescence microplate based assays, and experience with FP, TRF, TR-FRET, FRET and AlphaScreen preferred.
  • Laboratory experience in designing, setting up and optimizing assays.
  • Conceptual and troubleshooting skills to diagnose and optimize application and instrumentation settings.
  • Strong computer skills, data reduction, image analysis, and LIMS experience preferred
  • Excellent verbal communications

4. Other

  • Travel within the UK will be required up to 60% of the time
  • Some international travel require for internal training meetings
  • Ability to lift 20-25KG to manoeuvre equipment
  • Possess a valid driving licence


If you’re interested in becoming a member of the BioTek team, please submit your resume to:

BioTek Instruments, Inc.
Attention: Human Resources P.O. Box 998, Highland Park
Winooski, VT 05404 USA
HRresumes@biotek.com


BioTek is an Equal Opportunity Employer. BioTek does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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